Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update

Incident Report for Acuity Scheduling

Update

We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.

Posted Sep 18, 2026 - 16:45 EDT

Investigating

Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.

Posted Sep 18, 2026 - 16:34 EDT

This incident affects: Acuity Scheduling.