Access to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.
Posted Sep 22, 2026 - 15:25 EDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 21, 2026 - 15:25 EDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 20, 2026 - 12:53 EDT
Identified
The root issue has been identified that this is affecting users who are currently on iOS 27 and integrated with Square.
Recommendation is still to avoid iOS 27 until a fix can be deployed.
Android users remain unaffected.
Posted Sep 19, 2026 - 12:50 EDT
Update
We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
Posted Sep 18, 2026 - 16:45 EDT
Investigating
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.