Update - We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
Sep 18, 2026 - 16:45 EDT
Investigating - Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Sep 18, 2026 - 16:34 EDT
Acuity Scheduling Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 19, 2026

No incidents reported today.

Sep 18, 2026

Unresolved incident: Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Completed - The scheduled maintenance has been completed.
Sep 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 EDT
Scheduled - Acuity Scheduling will be undergoing maintenance on Thursday, Sept 10 from 6-7am US Eastern time. The admin dashboard, client scheduling page, and other functionality will not be available.
Data and existing appointments will remain untouched.

Sep 9, 12:41 EDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Resolved - Some customers are seeing a "SORRY" page when accessing their Client Scheduling Page.
Sep 8, 11:28 EDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.