Update - We are continuing to work on a fix for this issue.
Sep 20, 2026 - 12:53 EDT
Sep 20, 2026 - 12:53 EDT
Identified - The root issue has been identified that this is affecting users who are currently on iOS 27 and integrated with Square.
Recommendation is still to avoid iOS 27 until a fix can be deployed.
Android users remain unaffected.
Sep 19, 2026 - 12:50 EDT
Recommendation is still to avoid iOS 27 until a fix can be deployed.
Android users remain unaffected.
Sep 19, 2026 - 12:50 EDT
Update - We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
Sep 18, 2026 - 16:45 EDT
Sep 18, 2026 - 16:45 EDT
Investigating - Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Sep 18, 2026 - 16:34 EDT
Sep 18, 2026 - 16:34 EDT
Acuity Scheduling
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.