Users cannot start a trial

Incident Report for Acuity Scheduling

Resolved

This incident has been resolved.
Posted Feb 18, 2025 - 18:35 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 18, 2025 - 17:39 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 18, 2025 - 17:28 EST

Investigating

We are currently investigating an issue that is affecting users trying to start trial accounts.
Posted Feb 18, 2025 - 17:04 EST
This incident affected: Acuity Scheduling.