Acuity Scheduling Service Disruption

Incident Report for Acuity Scheduling

Resolved

This incident has been resolved.

Posted Oct 14, 2021 - 15:19 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 14, 2021 - 14:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 14, 2021 - 14:21 EDT

Investigating

We are currently experiencing a service disruption.

Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected.

We will provide an update as soon as possible.

Posted Oct 14, 2021 - 14:08 EDT

This incident affected: Acuity Scheduling, Change Scheduling Wording/Translation, API, Email Notifications and Syncing (Google Syncing, iCloud, Office 365, Outlook.com and Exchange).