Acuity Scheduling / Slow loading or 500 errors

Incident Report for Acuity Scheduling

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 15:04 EDT

Update

We are continuing to monitor for any further issues.
Posted Oct 29, 2025 - 14:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2025 - 13:55 EDT

Investigating

Some customers may experience slow loading or 500 errors when logging in or taking actions in Acuity.
Posted Oct 29, 2025 - 13:40 EDT
This incident affected: Acuity Scheduling.