Square Payments via web experiencing errors.

Incident Report for Acuity Scheduling

Resolved

This incident has been resolved.

Posted Jun 14, 2019 - 15:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 14, 2019 - 15:13 EDT

Identified

Square Payments via the web is generating intermittent errors when used through Acuity Admin and the Client Scheduling Page. An error "Credit Card Number is required" is being erroneously returned from Square. We're working with Square to resolve this issue.

Posted Jun 14, 2019 - 14:15 EDT

This incident affected: Acuity Scheduling.