Direct links not working for a small percentage of users

Incident Report for Acuity Scheduling

Resolved

This incident has been resolved.

Posted Jul 17, 2023 - 07:31 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 17, 2023 - 07:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2023 - 07:17 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 17, 2023 - 07:01 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 17, 2023 - 06:32 EDT

Update

We are continuing to investigate this issue.

Posted Jul 17, 2023 - 06:20 EDT

Update

We are continuing to investigate this issue.

Posted Jul 17, 2023 - 06:03 EDT

Investigating

We are currently investigating this issue.

Posted Jul 17, 2023 - 05:56 EDT

This incident affected: Acuity Scheduling.