Timeout issues accessing site

Incident Report for Acuity Scheduling

Resolved

This incident has been resolved, and the admin application and client scheduling page are operating normally.

Posted Jan 23, 2019 - 15:02 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 23, 2019 - 12:18 EST

Update

The admin application and client scheduling page are operating normally again. We're continuing to investigate the interruption.

Posted Jan 23, 2019 - 12:15 EST

Investigating

The admin side and client scheduling pages are both intermittently accessible. We are currently investigating.

Posted Jan 23, 2019 - 12:05 EST

This incident affected: Acuity Scheduling and API.