Acuity Scheduling / 500 error on direct calendar links

Incident Report for Acuity Scheduling

Resolved

This incident has been resolved.
Posted Sep 16, 2025 - 14:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2025 - 14:11 EDT

Investigating

Some users may encounter a 500 error when using a direct calendar link. We are currently investigating this issue.
Posted Sep 16, 2025 - 14:03 EDT
This incident affected: Acuity Scheduling.