Some email sending is delayed

Incident Report for Acuity Scheduling

Resolved

Sendgrid has updated their incident: all new email should be sent immediately, with any emails during the incident queued for delivery and sent later. Please see http://status.sendgrid.com/incidents/21mq2ymnnfv8 for more information.

Posted Jan 03, 2017 - 18:07 EST

Update

Email sending appears to have resumed from our logs and tests. However, Sendgrid's incident is still open so we'll continue to monitor as well.

Posted Jan 03, 2017 - 16:47 EST

Monitoring

Our email provider, Sendgrid, is currently having an issue with sending some emails being delayed. Status of their incident can be monitored at http://status.sendgrid.com/incidents/21mq2ymnnfv8
We will update here if any more information becomes available.

Posted Jan 03, 2017 - 16:29 EST