Multiple emails sent out for events this morning

Incident Report for Acuity Scheduling

Resolved

This incident has been resolved.

Posted Sep 26, 2016 - 13:19 EDT

Investigating

This morning multiple emails may have been sent out for some appointments. During that period our mail provider, Sendgrid, incorrectly reported an error and terminated connections, which caused mail to be attempted to be resent, when sending was actually successful. This does not affect the appointments themselves, only that some emails may have been sent multiple times to you or clients. This is currently resolved.

Posted Sep 26, 2016 - 13:19 EDT