Database issues

Incident Report for Acuity Scheduling

Resolved

Resolved, everything is continuing to operate normally

Posted Feb 26, 2018 - 08:27 EST

Monitoring

We've updated the configuration for some database servers to mitigate this issue.
Everything looks to be working well with the website now, and we'll continue to monitor.

Posted Feb 26, 2018 - 05:22 EST

Identified

There is currently an issue with queries being locked at the database which is causing the website to not be accessible. We have identified the issue and are working to resolve it now.

Posted Feb 26, 2018 - 05:18 EST